Customer Service Representative

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.
Main Responsibilities of a Customer Service Representative Serves customers by providing all necessary service and product information.
Resolves service and product problems.
Ensures customer satisfaction and pleasant user experience.
Customer Service Representative Job Description We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.
Customer service representative is the first line of contact with the customers for any business.
So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.
Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.
A perfect candidate that we have in mind must be creative, organized, and have the customers best interest at heart.
By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management.
By accomplishing related results, our top-quality candidate contributes to the team effort.
Responsibilities of a Customer Service Representative Answers service and product questions to attract potential customers.
Recommends other services and products based on the known information.
Resolves service and product problems.
Clarifies customers' complaints.
Determines the cause of the problem.
Provides adequate solutions to problems according to the policy.
Customer Service Representative Job Requirements Multitasking Analyzing information Resolving conflict Phone skills Listening Documentations skills Market Knowledge Problem-solving Quality focus Communication skills Product knowledge Customer service We are your local hardware store and we are a part of your community.
Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs.
These hard working men and women are part of the fabric of your community.
They are small business owners who are local and loyal.
.
.
just like it ought to be.
While others have become large and impersonal, at Ace, we've remained small and very personal.
That's why we say a visit to Ace, is like a visit to your neighbor.
Pay: $14 - $17 / hour Benefits: Flexible schedule Health insurance Dental insurance Vision insurance Life insurance 401(k) matching Employee discount Paid training Job Type: fulltime, parttime Schedule: 8 hour shift Weekend availability Holidays Education: No education required Work location: On-site