YVEC is seeking a Customer Service Representative responsible for providing industry leading service to Cooperative members.
CSR will be a team player providing prompt & courteous customer service to members, co-workers, & vendors in person and/or on the telephone.
Quickly responds to member requests for information regarding accounts such as balances, payments, requests for service & disconnects, various general account questions, maintenance of accounts & more.
Must be organized, attentive to detail & to deadlines while maintaining confidentiality concerning member accounts & Cooperative records.
Follows policies & procedures pertaining to Cooperative while listening & communicating effectively.
Position may include cashiering, collections, accounting services, & other duties as necessary
BUSY office environment with frequent interruptions & considerable pressure.
Position is non-union, non-exempt, and works a 9/80 work schedule.
Successful candidate will meet or exceed performance standards & perform all duties necessary to assist in the overall business operations ensuring the best possible service is provided to members.
CSRs are sometimes required to report to work after normal working hours or assist with additional office tasks.
CSRs must be proficient in ten-key & computer operations including Microsoft Office.
Related work experience required & previous utility experience highly desired.
High school diploma or GED required.
Bachelor’s degree or equivalent from college or technical school desired.
A six-month probationary period applies.
Must satisfactorily pass YVEC's employment background check.
All YVEC employees are required to adhere to safety standards & policies.
YVEC employees enjoy a comprehensive benefit package, which includes premium shared group health benefit coverage, Cooperative paid life insurance plans, short & long term disability, paid time off, optional flex plan, retirement plans, employee wellness & extensive safety program, training & development programs, & much more!
*APPLICATION CAN BE FOUND AT www.
yvec.
com.
RESUME & COVER LETTER REQUIRED WITH APPLICATION.
*
Please mail to YVEC, PO Box 249, Huntley, MT 59037 or send to mwetsch@yvec.
com.
Yellowstone Valley Electric Cooperative, Inc.
is an Equal Opportunity Employer
Job Type: Full-time
Pay: From $50,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* On-the-job training
* Paid time off
* Professional development assistance
* Vision insurance
Experience level:
* 2 years
Shift:
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
People with a criminal record are encouraged to apply
Work Location: In person
Whatsapp
