Customer Service Branch Associate

This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products.
This position is also expected to provide customer service and operate tinting, assist with scheduling, mixing and color matching equipment, as needed.
The individual selected for this role will be expected to work at Automotive Branch #9848 located at: 211 South 24th Street, Billings, MT 59106 Here, we believe there’s not one path to success, we believe in careers that grow with you.
Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams.
We provide you with the opportunity to explore your curiosity and drive us forward.
Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics.
All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
We’ll give you the space to share your strengths and we want you show us what you can do.
You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: https://jobsearch.
sherwin.
com/ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner.
The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better.
This starts with a wide range of world-class benefits designed for you.
From retirement to health care, from total well-being to your daily commute—it matters to us.
A general description of benefits offered can be found at https://www.
myswbenefits.
com/ .
Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.
The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting.
The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace.
All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship) Load and unload products from deliveries Operate and maintain warehouse vehicles and equipment Assist in planning delivery schedule to optimize unit efficiency Assist customers in person and over the phone by determining needs and presenting appropriate products and services Process sales transactions accurately and consistent with policies and procedures Deliver products to the customer in a safe and timely manner Communicate and cooperate with supervisors and coworkers Keep a clean and safe working environment and optimize space utilization Communicate and cooperate with supervisors and coworkers Follow quality service standards and comply with procedures, rules and regulations Ensure that the stockroom is organized Comply with inventory control procedures and assist with bi-annual inventory review Minimum Requirements Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver’s License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
frequently and up to 70 lbs.
on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, with or without reasonable accommodation Must have at least one (1) year of work experience in customer service, retail, or sales Preferred Qualifications Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch Have at least two (2) years of work experience in customer service, retail, or sales Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts, etc.
) Have at least a High School diploma or GED