Front Desk Receptionist

The Forge is opening their fourth expansion in early 2024 and is looking for team members who share their passion for fitness and health.
The new building will offer a 24/7 open gym, group sessions, private training, rehab and nutrition coaching.
The Front Desk Receptionist performs administrative and office support to facilitate the smooth running and daily operations of the Forge.
Benefits include paid time off, gym membership options, discounted training, free apparel, flexible schedules and referral bonuses.
Essential Job Functions - * Greet all guests & staff with excellent customer service to create an ideal experience for each person.
* Schedule and check in patients as they arrive.
Answer phone calls and route appropriately.
* Receive and process payments.
* Perform pre-registration and registration duties for all new patients (prepare charts, secure all required documentation including orders, insurance information, consents, etc.
) * Finalize end of day schedule to process payments.
* Help organize group classes and schedule.
* Set up gym memberships.
* Provide gym tours and information to interested members.
* Maintain front desk appearance and clean front area as needed.
* Complete end of shift/closing duties.
* Restock inventory as needed.
* Other duties as assigned or needed to meet the needs of the organization.
Additional Skills * Effective communications skills, both oral and written.
* Ability to communicate information in a logical manner.
Ability to analyze and use good judgment.
Ability to plan, prioritize, problem solve and organize effectively.
* Ability to grasp new concepts, learn quickly and adapt to changes readily.
* Experience with computer applications (Word, Microsoft, Outlook, Schedule +) applications.
* Strong organizational skills and the ability to effectively deal with the public.
* Ability to maintain confidentiality.
* Maintains excellent rapport with patients, families, caregivers and fellow members of the Forge team using excellent customer service skills.
To apply for this position, please submit your resume or email to admin@forgephysiogym.
com.
Job Types: Full-time, Part-time, Temporary Pay: $15.
00 - $20.
00 per hour Expected hours: 8 – 40 per week Benefits: * Employee discount * Paid time off * Referral program Schedule: * 4 hour shift * 8 hour shift * Day shift * Evening shift * Monday to Friday * Morning shift * Weekends as needed Work Location: In person