Customer Service

*About us* Rocky Mountain Administrators is a Third Party Administrator of self-funded health insurance plans, located in Worland, Wyoming.
We are a professional, customer-centric, and rewarding organization.
Our goal is to provide exceptional service to our clients and their employees while responding quickly and efficiently to the ever-changing healthcare payer environment.
Our work environment includes: * Modern office setting * On-the-job training * Growth opportunities * Casual work attire * Safe work environment We are looking for a Customer Service Representative to join our team.
Candidates will be responsible for providing excellent customer service to our clients and responding efficiently to customer requests and concerns.
The successful candidate will have strong communication skills, strong multitasking abilities, and prior customer service experience is preferred.
Being a team-player and adding value to the day-to-day operations, is what we are looking for.
Responsibilities: * Listen to and understand the concerns of customers and determine whether the Company is able to resolve issues.
* Transfer customers to another department or branch.
* Create reports of customer service calls or concerns.
* Solicit feedback from customers through letters, and e-mails.
Job Type: Full-time Pay: $14.
00 - $15.
00 per hour Expected hours: 40 per week Benefits: * Flexible schedule * Health insurance * On-the-job training * Paid time off * Parental leave Experience level: * No experience needed * Under 1 year Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person