Job Description
Join HBI Insurance Services, Inc.
, a reputable insurance agency that takes pride in providing exceptional customer service.
Located in beautiful Cody, Wyoming, our agency is deeply rooted in the local community and has been serving clients for over 25 years.
As a Commercial Customer Service Representative, you will play a vital role in building strong relationships with our valued commercial clients and ensuring their satisfaction with our services.
In this role, you will be responsible for assisting commercial clients with their insurance needs.
You will provide prompt and courteous service, addressing inquiries, processing policy changes, and handling claims.
Your attention to detail and commitment to excellence will enable you to deliver accurate and timely solutions to our clients, helping them protect their businesses and assets.
We are seeking a positive and inviting individual who excels in a fast-paced environment.
Your excellent communication skills, both verbal and written, will allow you to effectively engage with clients and provide the highest level of service.
To succeed in this role, you should be a self-motivated team player with a strong desire to help others.
If you are looking for a rewarding career where you can make a difference in the lives of our commercial clients, we invite you to join our dedicated team at HBI Insurance Services, Inc.
Apply now and be part of an agency that values professionalism, integrity, and client satisfaction.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Responsibilities
Client Assistance: Provide top-notch customer service to commercial clients, assisting them with their insurance inquiries and needs.
Policy Support: Process policy changes and updates accurately and in a timely manner.
Claims Handling: Assist commercial clients with the claims process, ensuring prompt and efficient resolution.
Documentation: Maintain accurate and organized client records and documentation.
Relationship Building: Cultivate and maintain strong relationships with commercial clients, fostering loyalty and trust.
Collaboration: Collaborate with team members to ensure seamless service delivery and client satisfaction.
Requirements
Insurance Knowledge: Familiarity with commercial insurance products, coverages, and industry terminology.
Customer Service Skills: Exceptional customer service skills, including active listening, empathy, and problem-solving.
Detail Orientation: High attention to detail to accurately process policies and handle client inquiries.
Communication Skills: Excellent verbal and written communication skills to effectively interact with commercial clients and team members.
Organizational Skills: Strong organizational skills to manage multiple tasks and prioritize effectively.
Team Player: Collaborative and supportive team player who values teamwork and cooperation.
Company Description
Independent Insurance Agency
Whatsapp
