Service Technician
As a Service Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards.
Your attention to detail makes you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers.
In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers.
*Responsibilities:*
* Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
* Communicating with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
* Diagnosing the cause of any malfunction and perform repair, if authorized by the customer.
* Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles.
* Documenting work performed on each vehicle on the repair order.
* Maintaining an inventory of normal technician’s tools not normally inventoried by the Service department as “special tools.
”
* Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
* Providing an exceptional customer experience to drive loyalty
*Minimum Job Requirements*
* High School diploma or equivalent
* 2+ years’ experience as an automotive technician
* Automotive technical training (varies based on store needs)
* General Mechanical skills, manual dexterity and able to operate power and hand tools, and other types of machinery
* Attention to detail
* Organization and follow-up skills
* Demonstrated customer service skills
* Knowledge of the automotive repair life cycle
* Ability to operate an automobile, including manual transmission vehicles
* Valid in-state driver’s license, and have and maintain an acceptable, safe driving record
Mercedes-Benz of Billings is proud to offer employees a competitive compensation rate and benefits package and a clean and safe workspace.
Employees are offered an array of perks including:
* Outstanding BlueCross BlueShield Medical plans; as well as dental, vision, short- and long-term disability, and company-paid life insurance
* 401(k) with employer matching
* Paid Time Off – 2 weeks upon hire
Job Type: Full-time
Pay: $75,000.
00 - $110,000.
00 per year
Experience level:
* 2 years
Schedule:
* 8 hour shift
Work Location: In person
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