Who We Are
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans.
Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people.
They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.
Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years.
We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists.
First American will always strive to be a great place to work, for all.
For more information, please visit www.
careers.
firstam.
com.
What We Do
This position is responsible for performing the duties of an Escrow Officer and a Title Officer.
Escrow responsibilities include establishing new escrow accounts and handling escrow documents.
Title responsibilities include underwriting, researching and writing Title policies.
All duties performed in accordance with company policies and procedures, and all state and federal regulations.
Essential Functions
Maintain escrow records and files and act as escrow agent
Responsible for managing a portfolio of assigned escrow customers and Brokers.
Provide high level of customer service and develop ongoing escrow referrals from existing title and escrow customers and Brokers.
Maintain accurate records in the escrow accounting system, customer database and FAST for processing of escrow and procurement of title.
Open, process and close escrow transactions; develop and/or obtain required escrow documentation in accordance with escrow instructions, policy and procedures, and applicable statutory and Federal regulations.
Review escrow reports and compare to escrow records to ensure accuracy of posted escrow transactions for accounting purposes
Familiar with most aspects of title work.
Accurately price commitments, endorsements, policies and guarantees using appropriate schedule of fees and charges.
Provide accurate disclosure and disbursement of all charges related to the escrow closing.
Utilize technical bulletins in order to evaluate and resolve problems.
Select appropriate write-ups for commitments and policies both standard and extended coverage and write error-free instructions to production typist for same, interface with Title Production Center to facilitate issuance of the title report.
Participate in business development activities to help maintain existing clients and to acquire new clients.
Knowledge and Skills/Technology Used
Strong customer service orientation
Detail orientation
Excellent verbal communication
Problem solving skills
Strong organizational skills
Resourceful problem solving skills
Strong knowledge of Statutory and Federal regulations pertaining to real estate settlement
Typical Education
High School diploma or equivalent
Typical Range of Experience
2-4 years directly related experience with 3+ years processing escrow transactions as an escrow assistant.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success.
We are proud to foster an authentic and inclusive workplace For All.
You are free and encouraged to bring your entire, unique self to work.
First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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