Outside Sales Representative Assistant

Thomae Lumber - Laurel is hiring an OSR Sales Assistant.
Thomae Lumber, a Mead Lumber Company, is a leading provider of building products to professional contractors, and remodelers.
We have 52 operating locations across 9 Midwestern states.
100% employee-owned, we are the 16th largest building material suppliers to professional builders in the country.
We continue to grow through acquisitions and are in search of driven individuals who desire an opportunity to grow and apply their skills to help us attain our goals.
Position Summary: As an OSR Sales Assistant you will be responsible for various sales duties.
The main role is to support Outside Sales Representatives selling hardware, building materials, and lumber to customers.
Job Duties & Responsibilities: Develop a working knowledge of company products, procedures, culture, and customer service philosophy.
Establish and maintain good relations with customers by providing courteous, efficient and professional service.
Process receiving documents and match up invoices for payments in a timely and accurate manner.
Answer telephone professionally and pleasantly, assisting customer inquiries.
Provide highest level of customer service to all customers.
Listen and work with customers to solve customer complaints.
Assist with delivery of merchandise, if needed.
Feel comfortable with computers and have amazing customer service skills.
Required Knowledge, Skills, & Abilities: Self motivated with a desire to learn and grow professionally.
Dependable and goal oriented.
Ability to take direction and learn quickly.
Ability to form strong relationships with customers.
Ability to react quickly to problems and respond to them accurately and professionally.
Ability to operate a computer and calculator.
Valid driver’s license and a good driving record.
Friendly outgoing personality that enjoys working with people.
Positive and energetic attitude.
Strong verbal skills.
Education and Experience: High School diploma or GED required.
Building material experience preferred Computer experience required.
Wage: Hourly Position ($38,000 - $45,000/year depending on experience & sales incentives) Benefits: Employee Stock Ownership Medical, Dental, Vision 100% Employer Paid Group Term Life, AD&D & STD Additional Voluntary Life, AD&D & LTD Paid Time Off & Holiday Pay Flexible Spending Accounts 401(k) Scholarship & Tuition Assistance Programs Employee Assistance Program Merchandise Discounts Company Values The company has six core values that are essential to achieving its business objectives and overall mission.
Employees are expected to live these values in their daily job performance, work behaviors, business relationships, customer interactions, financial expenditures, and decision making.
Put People First Think Like an Owner Integrity Invest Where you Live Unmatched Customer Service Continuous Improvement We are an equal opportunity employer.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.